Refund policy

Thank you for shopping with us! We appreciate your support and want you to feel confident when placing your order. Please review our Return & Refund Policy carefully before making a purchase.

All Sales Are Final

Due to the nature of our products and the fact that items may be made or printed specifically for each order, all sales are final.

We do not accept returns, exchanges, or refunds for:

Ordering the wrong size, color, or design
Changing your mind after placing an order
Buyer’s remorse
Incorrect shipping information provided by the customer
Items that do not fit as expected when the correct item and size ordered were received

Please carefully review your order, including the product, design, size, color, quantity, and shipping information, before completing your purchase.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive an item different from what you ordered, please contact us within 7 days of delivery.

Please include:

Your order number
A brief description of the issue
Clear photos showing the damaged, defective, or incorrect item
A photo of the packaging, if applicable

Once we review your request, we will determine the appropriate resolution. Depending on the circumstances, this may include a replacement or refund.

Please do not send an item back unless we specifically instruct you to do so.

Sizing

Please review the size chart provided on the product page before ordering. Because sizing can vary between brands and garment styles, we strongly recommend checking the listed measurements before completing your purchase.

We are unable to offer returns, exchanges, or refunds when the correct size ordered was received but does not fit as expected.

Order Changes & Cancellations

Orders may enter production shortly after they are placed. For this reason, we cannot guarantee that an order can be changed or canceled once it has been submitted.

If you notice an error with your order, please contact us as soon as possible. We will do our best to assist you, but changes and cancellations are not guaranteed.

Shipping Delays

Shipping and delivery estimates are not guaranteed. Once an order has been transferred to the shipping carrier, delays may occur that are outside of our control.

Refunds will generally not be issued solely because of carrier delays.

Lost or Stolen Packages

We are not responsible for packages that are marked as delivered by the shipping carrier but are subsequently lost, misplaced, or stolen.

If your tracking information shows that your package was delivered but you cannot locate it, please contact the shipping carrier and check with members of your household, neighbors, apartment management, or other appropriate parties.

If you believe there is an issue with your shipment, you may also contact us and we will assist where reasonably possible.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

We are not responsible for orders that are lost, delayed, returned, or delivered incorrectly because of an inaccurate or incomplete address supplied by the customer.

Additional shipping charges may apply if an order must be shipped again.